Should you have any concerns or questions pertaining to this Policy Statement, please contact us at email@example.com.
Information collected by us
The information we collect from registrants includes mandatory and non-mandatory requests. We collect personal information we believe is minimum but sufficient to identify, classify and communicate with the user in serving the purpose of the portfolio valuation tool. We also collect information related to your deemed investment portfolio of shares listed on the Zimbabwe Stock Exchange, being the companies you have bought shares into, the number of shares held, purchase values and related entries.
Some information collected by us is not explicitly submitted by the user. Examples of such information include (but are not limited to): browser-type related information, IP address, requested URL, referring URL, and timestamp. Such information help us diagnose problems with our servers, administer the portfolio valuation software, and otherwise provide the highest possible level of service to you. In addition, we use this non- personally identifiable information to perform statistical analysis of user behaviour and characteristics in order to measure interest in and use of the various areas of the site.
How we use the portfolio valuation tool information
Most of the information collected from you will be displayed on your online account when you are logged in to the portfolio valuation software. We use information supplied to us to respond to uniquely identify you and be able to provide you with feedback where necessary. We may also use your email address to send you communications from us or generic broadcast informational messages or specific information based on the options you would have chosen during registration. You may opt out of receiving optional emails by changing your email preferences in your email alerts settings. Information related to your portfolio of shares is specifically used by yourself, while we provide the platform for you to be able to do so.
We never share your personally identifiable information with any third parties.
Ad hoc informational updates
Updating user information
Should you decide to change the information you provided during registration, you may correct, update, or delete/remove it by selecting ‘Update My Details’ on the menu. Alternatively, you may send us an email at firstname.lastname@example.org with your request.
Deleting your portfolio valuation account
You may decide to have your account deleted at any time should you deem it necessary for whatever reason. Requests for the deactivation / deletion of accounts may be sent via email at email@example.com. An exit interview or survey may be sent to you to help us understand the reason(s) for your request so as to improve our service. We will respond to your request within 30 days. Please note that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
Portfolio data security
Our portfolio valuation tool accounts are password-protected. We use our reasonable best efforts to protect our users’ information. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure.
You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Controlling Your Personal Information
You should be aware that when you voluntarily disclose personally identifiable information (e.g., user name, e-mail address) via reviews, messages, forums, and/or postings on public platforms, that information, along with any substantive information disclosed in your communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond our control. Please do not post any personal information on this website that you expect to keep private.
Like what most online tools do, our software has an option to remember or ‘cache’ your private information related to your user name and password during logging in to the portfolio valuation software so that you do not have to explicitly enter them each time you want to log in to the software. Generally, if you expect to share the device, it is recommended that you do not ask the device to cache your logging in credentials.
It is recommended that you log out of the portfolio when not using it, or when anticipating a prolonged time of idleness or when there is a possibility that other users may access the device through which you logged in to the portfolio valuation software. Should you feel that the secrecy of your password to access the portfolio valuation tool is threatened; you may always change the password by clicking on ‘Change Password’ on the menu and provide a different and secure password.